Payment & Shipping

The following terms and conditions apply:

Dispatch conditions: The products are delivered nearly all over the world.

Dispatch costs (inclusive of legally applicable VAT): We ship nearly worldwide but shipping prices
will vary with the location and the size of the order:
- Bandanas: €2.50
- Clothing: €5.00
- Bedrolls, blankets: €8.00

 EU, Europe:
- Bandanas: €5.00
- Clothing: €13.00
- Bedrolls, blankets: €20.00

Rest of the World: 
- Bandanas: €5.00
- Clothing: €25.00
- Bedrolls, blankets: €35.00

Please note that you are responsible for paying any additional costs, including but not limited to customs, duties and import taxes (sometimes up to 25%).  Please research your local rules and rates before ordering.

Delivery periods

Each design is being manufactured on-demand after receiving your order & payment. As soon as we receive all details and measurements of your dog, we will start hand-sewing the clothing. This might take up to 3 weeks. We will inform you via email once the piece has been produced and dispatched to you. The product is delivered in Germany and abroad within 3 weeks after the order confirmation (in case an advance payment has been agreed upon, after the payment authorization). Please note that deliveries are not made on Sundays and other holidays.

Terms of payment

In case of deliveries within Germany, you have the following payment options: Payment via credit card, Paypal, Sofort Banking and Bank wire.

In case of deliveries to a foreign country, you have the following payment options:  Payment via credit card, Paypal, Sofort Banking and Bank wire.

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract. In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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